However, after updating the app yesterday I have had issues posting my payments, ensuring the transactions are processed the same day, and setting up recurring payments. The only good thing about this app is that it looks modernized.Ī lot of people have complained about the app but it generally does not cause me issues.There should be an option to never see that option again. It keeps asking me if I want to add it to my profile.
Also, EVERY TIME I log in it asks me about a previous car I no longer have.I have no idea how it managed to retain 2 old accounts I had removed already in the old app. When I looked into it, I notice that there was another account I no longer have as well. It also paid a bill from an account I did not authorize and an account that I no longer have.Putting in ones info was a standard requirement needed to access or pay a bill in anyone’s account. Why did you remove that feature? It made me feel safe and secure that no one could access my account without personal info. I also miss the fact that it used to ask for my social before payment.EVERY TIME I have to close the app and religiously into get to a new section. For example when I click to see my transactions or statements or to look at my banking info I can’t go back to the main page.
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